WHEN SHOULD I EXPECT TO RECEIVE MY PRODUCTS WHEN I PRE-ORDER?
Our initial production delivery will be September 15th – September 30th. All apron pre-orders will be given fulfillment priority over opening orders in the shop.
WILL I BE NOTIFIED WHEN MY ITEMS SHIP AFTER PRE-ORDER?
Yes, you will be receiving a notification and tracking information as soon as your order ships.
DO YOU OFFER EMBROIDERY CUSTOMIZATION ON THE APRONS?
Yes, but we require a minimum of 20 units. Send your logo art file (.ai, .eps, .psd) to firstname.lastname@example.org for an estimate.
WHAT IS YOUR RETURN POLICY?
Please see a full guide for returns, exchanges, and cancellations on our Returns Page.
WILL I BE CHARGED FOR SALES TAX ON MY ORDER?
If you are purchasing in the state of Texas, yes.
HOW SHOULD I CARE FOR MY LEATHER GOODS?
We recommend that you use baby wipes or a damp cloth to clean your leather goods. We also recommend coating the exterior of the leather items leather ScotchgardTM in advance of product use.
ARE THE APRON STRAPS WITH THE LEATHER TIPS MACHINE WASHABLE?
Yes, the apron straps with the leather tips are machine washable and dryable (tumble dry low).
WHAT ARE MY PAYMENT OPTIONS?
All Major Credit Cards (VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER) PayPal
DO YOU SHIP INTERNATIONALLY?
We are proud to offer shipping to many international destinations around the world. However, due to shipping carrier and insurance restrictions, we cannot ship to all countries. In the event that we are unable to ship to your country, we will inform you immediately. For international orders it is important to note that the customer bears the responsibility of any customs taxes or duties depending on the country. Customer is also responsible for any additional charges for customs clearance, if applicable. If you have any questions about our international shipping policies, please contact a Savilino service representative at email@example.com.