FAQ
I represent a business or organization. Can we have our logo put on our masks?
- Yes, you can! Please contact us at info@savilino.com for more information.
Do you have a mask with a filter pocket or a metal wire on the nose?
- Currently our masks due not have a filter pocket.
- However, all of our masks meet CDC and WHO standards for cloth face masks. The cut of the mask contours the face to provide a maximum comfort, snug fit and does not require a metal wire.
Do your Ear Savers work with the Premium Masks?
- No, our premium masks have elastic that goes around the head and neck, which already saves your ears!
- Our Ear Savers are for our Value Masks and for any other over-the-ear masks you might have.
My package has not arrived yet. Where is it?
- If you have questions about your package’s location, please use your Route+ shipping tracker or contact the shipping provider that you chose at checkout. Your tracking information as well as your Route+ tracking number will be located in your shipping confirmation email. The shipping service should be able to provide you with the whereabouts of your package.